Crafting Tomorrow, Today
236 Works Operational Excellence

The boutique alternative to the consulting battalion.

Real operators, not strategy theatre. Agile, affordable, and fast to value. We make ambitious businesses world-class, from small business to enterprise, without the bloat or the premium-priced deck.

Your business is ready for more. We make sure it's ready for what's next. AI.

From foundational growth to global enterprise transformation, we engineer the Operational Excellence that turns ambition into sustainable performance. The foundations that let AI deliver real results, not expensive noise.

AI does not fix broken operations. It amplifies them.

Point AI at messy data and tangled processes and it scales the mess, faster and more confidently. We build the operational foundations first, so the technology you deploy delivers real performance instead of expensive noise.

Growth exposes the cracks. We close them.

When processes are held together with goodwill and your CRM is a graveyard of half-finished records, scaling only makes it louder. We rebuild the operating model so growth becomes sustainable, not chaotic.

236 WORKS Crafting Tomorrow, Today
A boutique consultancy specialising in Operational Excellence. Business Consulting, CRM Consulting and IT Solutions, underpinned by our Operational Excellence Blueprint.

Certified, Accredited, Trusted

Industry-validated expertise across every engagement

Salesforce Partner
Salesforce Certified Advanced Administrator
Salesforce Certified Platform App Builder
Salesforce Certified Sharing and Visibility Architect
Salesforce Certified Nonprofit Cloud Consultant
Salesforce Certified Agentforce Specialist
Salesforce Certified Data Cloud Consultant
PRINCE2 Project Management Certification
APMP Foundation Accreditation
The 6 Types of Working Genius Certified

Find your path

Three routes into how we work. Choose what fits your world.

The reality

Growth exposes the cracks

Your sales team is missing target. Your processes are held together with Excel and goodwill. Your CRM is a graveyard of half-finished records. Your team is firefighting instead of building. And the more you grow, the louder the cracks become.

Layering AI on top doesn't fix this. It amplifies it. World-class businesses are built from operational foundations first.

How we work

Three layers. One Blueprint.

Each layer builds on the last. Together, they make companies world-class.

01

Business Consulting

We dissect your business goals, identify what's not working, and rebuild functional blueprints across Revenue, Change, and Customer Excellence. This is the foundation. Without it, technology is just expensive noise.

Explore Business Consulting →
02

CRM Consulting

We're a Salesforce Partner, but we're platform-agnostic. Salesforce, Microsoft Dynamics 365, HubSpot, Zoho. We architect the right CRM for your operational reality and turn it into your single source of truth.

Explore CRM Consulting →
03

IT Solutions

Connectivity, UCaaS, CCaaS, cloud, colocation, security, and more. Through our advisory network of 300+ trusted technology providers, we source and integrate the IT solutions that complete your operational stack.

Explore IT Solutions →
Proprietary Methodology

The 236 Works
Operational Excellence Blueprint

From business goals to architectural roadmap. The Blueprint is how we take you from fragmented systems and operational silos to an integrated, world-class operating model with a single source of truth at its core.

It's the spine of every engagement we run, scaled to your size and stage.

Learn more about the Blueprint
The 236 Works Operational Blueprint. Business goals, current processes, and supporting systems feed an assessment of the current state architecture, which is fragmented and siloed. The Blueprint transforms this into an integrated future state architecture with a single source of truth, identifying capability gaps and producing a prioritised roadmap of changes.
The AI readiness gap

AI does not fix broken operations.
It amplifies them.

Every vendor is selling AI. Few are telling you the hard part. Point AI at disconnected systems, messy data, and broken processes, and it does not clean them up. It scales the mess, faster and more confidently, and hands you poor insight you are tempted to trust.

This is the gap we close. The Operational Excellence Blueprint gets your data clean, your systems connected, and your processes sound, so that when you deploy AI, it has solid foundations to stand on. That is the difference between AI that produces real performance and AI that produces expensive noise.

236 Works gets your business AI-ready, then helps you make AI happen.

See how the Blueprint works
For Private Equity & VC

Building portfolio companies that exit at higher multiples

Operational Excellence has become the primary driver of sustainable value creation across private equity and venture capital. Financial engineering was the first act. Operational Excellence is the main performance.

From pre-deal operational due diligence to post-acquisition value creation and exit-ready portfolio optimisation, we partner with PE and VC firms across the full investment cycle.

Ready to make your operations world-class?

Book a Discovery Call. No obligation. Real operational insight.

Book a Discovery Call
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