Salesforce is putting agents, trusted data, Agentforce, Data 360, Customer 360 and Slack at the centre of Dreamforce 2026. We are there across all three days, turning the announcements into an operational plan rather than more noise, through short, free Rapid Connect conversations.
236 Works at Dreamforce 2026
Heading to Dreamforce? On the Wednesday evening, take a breather and unwind with the 236 Works team at Louie's Bar in SOMA, just before Dreamfest. By midweek you will be two days in, so grab a beer, some food and chew over everything you have heard so far, including what Claudeforce means for the way you run and grow your business.
Six themes anchor this year's event, drawn directly from Salesforce's own Dreamforce materials, reviewed 18 August 2026.
Salesforce's own framing for 2026: humans and agents driving customer success together, built on trusted data.
Salesforce's agent platform is the centre of gravity for this year's launches, keynotes and sessions.
Trusted, unified data as the prerequisite for agents that work in production, not just in a demo.
The single customer record humans and agents are meant to share, in practice rather than in the pitch.
Positioned as the working surface where humans and agents meet, not a chat app bolted on afterwards.
Salesforce's answer for building agent experiences beyond the standard UI, a big theme this year.
Salesforce builds Dreamforce around Trail Maps by role, not one generic agenda. We are ready to go deeper on whichever one is yours.
The biggest launches, bold ideas and influential voices, across Slack, Agentforce, Customer 360 and Data 360.
The AI operating model, governance, value realisation, sequencing, and what to do after Dreamforce.
The Architect Keynote and Vista, proactive and ambient agent patterns, Agentforce and MCP governance, Headless 360, multi-agent governance, secure MCP servers, and Slack as a unified UI for agents.
Agent architecture, trust boundaries, observability, MCP and A2A orchestration, and Headless 360 readiness.
The Admin Keynote, Agentforce setup, Flow, Agent Script, security fundamentals, the Slack playbook, and Data 360 for Agentforce.
Admin readiness, Flow plus Agentforce, AI assisted setup, security fundamentals, and adoption playbooks.
The Developer Keynote, Headless 360 Basecamp, Salesforce hosted MCPs, React and multi framework support, Agentforce Voice, Apex for agents, and the MCP roadmap.
Headless development, APIs and MCP, agent UI, secure custom actions, and developer productivity with AI.
The Agentforce Sales Roadmap, agentic sales leadership, Agentforce Revenue Management, pipeline automation, conversation intelligence, and CRM in the flow of work.
Revenue operations, sales productivity, pipeline automation, data driven selling, and sales to service handoffs.
The Road to Dreamforce Trailhead Quest: the Customer 360 data model for Data 360, Agentforce Sales, quote agents, the Agentforce Help Agent, Slack AI, and Headless 360.
A pre event learning plan, and a post event session turning what you learned into a roadmap.
A 236 Works reveal: the people from our own team you can meet in person at Dreamforce, not Salesforce's speaker line-up.
Practice Lead, Strategic Architecture, Data and AI and Agentic Enterprise
Paul is flying in especially for Dreamforce, to meet our prospects, customers and partners and the wider community across the three days. He is giving his time for Rapid Connect sessions throughout the event.
Paul spent more than six years as a Distinguished and Certified Strategic Architect at Salesforce, has authored eleven best-selling technology books, and has advised on 164 M&A engagements. He apprenticed under Dr Peter Chen, the originator of the entity relationship model, and studied Electrical Engineering and Computer Science, then Data Science and AI, at UC Berkeley.
Dreamforce special offer. For the event only, Paul is offering some of his time to work through the most complex data, AI and agentic architecture challenges attendees bring him.
Practice Lead, CRM and Salesforce
Leo is our local boy: born and based in San Francisco, so Dreamforce is a home game. He will be around all three days for Rapid Connect sessions, and at Louie's Bar on the Wednesday evening too.
A Revenue Operations leader and Salesforce Architect with more than 14 years driving Operational Excellence across high-growth SaaS and enterprise, Leo has led large-scale CRM transformations, improved forecasting accuracy from as low as 35% to over 90%, and built RevOps functions that align sales, marketing and finance around a single source of truth. Prior leadership at 8x8, Nium and Paper.
Founder and CEO, 236 Works
Giggsy founded 236 Works around a simple belief: world-class businesses are built from operational foundations first, and only then does technology, including AI, deliver real returns instead of expensive noise. He will be at Dreamforce across all three days, and hosting the team at Louie's Bar on the Wednesday evening.
More than 22 years driving sales operations excellence and business transformation across telecommunications and cloud communications, with senior director roles at 8x8 and RingCentral, head of sales operations at CityFibre through the UK full-fibre build, and the Salesforce implementation at Exponential-e that helped grow revenue from one to three million pounds a month.
Not generic AI chat. Every Rapid Connect conversation ties back to specific Dreamforce content.
Agent grounding and data foundations (anchor: Data 360: Your Trusted Foundation for Agentforce), multi-agent governance and trust boundaries (Architect Trail Map), and applying the AAEE Impact Framework to AI.
Agentforce inside an actual, imperfect org, Customer 360 as a genuine single source of truth, Slack and Agentforce together, and platform-agnostic credibility against Dynamics 365, HubSpot and Zoho.
The Operational Excellence Blueprint as the pre-agent diagnostic, sales and revenue operations under agentic pressure, and Rapid Connect as proof rather than pitch.
Flow plus Agentforce, Agent Script, Headless 360, MCP, Apex and Agentforce Voice, and turning 1,600+ sessions of event overload into one focused path.
Every business is being told to move on AI, and most are trying to work out how on their own. The stakes are real and the noise is deafening. Dreamforce brings the people who actually build this into one place, at the moment the Agentic Enterprise moves from idea to reality. A Rapid Connect session puts that expertise in front of you, one to one.
Bring where you are heading with AI. In a short, focused conversation we will show you the fastest sound route to get there, where the operational foundations need to come first, and the mistakes to avoid before they cost you. No slides. No pitch. Just a straight conversation with people who do this for a living, across Small Business, SME, Mid-Market, and Enterprise.
Because agents are only as good as the operations beneath them. Point AI at disconnected systems and messy data and it scales the mess, faster and more confidently. Getting guided by people who have done it before is the difference between AI that delivers and AI that quietly makes things worse.
Sessions are limited across the three days. Reserve yours now and we will confirm a time that works around your Dreamforce schedule.
Book a Rapid Connect session
Scan to book
Dreamforce 2026 runs 15th to 17th September at the Moscone Center in San Francisco, with more than 1,600 sessions across data, integration, AI and the Agentic Enterprise. If Dreamforce is on your radar, this is the moment to lock it in.
Not able to be there in person? Salesforce+ streams the event 15th to 18th September, with more than 400 virtual sessions and 72 hours of live content. Either way, book a Rapid Connect session with us to make sure your three days deliver.
Salesforce has confirmed more than 35 guest speakers so far, spanning enterprise leaders, AI founders, and well known names from culture and media. None are affiliated with 236 Works. We just think a few are worth knowing about before you go.
A representative selection. Salesforce says the full schedule and further speakers are still being added, so treat this as confirmed so far rather than final.
Salesforce has published the official theme, the Trail Maps, the session catalogue and the Salesforce+ stream. Marc Benioff headlines the opening keynote, and more than 35 additional guest speakers are confirmed so far, spanning enterprise leaders, AI founders and names including Reese Witherspoon, Matthew McConaughey and Travis Kalanick. Salesforce says the full schedule and further speakers are still being added, so treat this as confirmed so far rather than final.
Source: Salesforce's official Dreamforce 2026 speakers page, reviewed 18 August 2026.
Book a Rapid Connect session and bring your biggest AI question. We will help you find the fastest sound route forward.
Book a Rapid Connect session