# 236 Works

> 236 Works Limited is a UK-based boutique Operational Excellence consultancy. It helps ambitious businesses, from Small Business and SME through Mid-Market to Enterprise, build the operational foundations that make growth sustainable and make AI and technology deliver real returns rather than expensive noise. Tagline: Crafting Tomorrow, Today.

Founded in 2022 by Giggsy Jayaweera (Founder and CEO). The practice works across three pillars: Revenue Generation, Change and Transformation, and Customer Experience.

## What 236 Works does

- Business Consulting: the flagship Operational Excellence offering across the three pillars. The operational foundation everything else is built on.
- CRM Consulting: Salesforce-led and platform-agnostic (also Microsoft Dynamics 365, HubSpot, Zoho). A Salesforce Partner practice. The right CRM, turned into a single source of truth.
- IT Solutions: vendor-neutral technology sourcing across a curated provider ecosystem, with one point of accountability.
- Private Equity and VC: Operational Excellence across the full investment cycle, from operational due diligence to post-acquisition value creation and exit readiness.

## Core idea

The Operational Excellence Blueprint is a structured diagnostic that maps how a business really operates and exposes the gaps that hold growth back. The guiding principle: AI does not fix broken operations, it amplifies them. Operational Excellence is the prerequisite for effective AI.

## Leadership

- Giggsy Jayaweera, Founder and CEO.
- Maria Cappella, Practice Lead, Private Equity and VC.
- Leo Carcamo, Practice Lead, CRM and Salesforce.

## Key pages

- Home: https://236works.com/
- About: https://236works.com/about/
- Services: https://236works.com/services/
- Business Consulting: https://236works.com/services/business-consulting/
- CRM Consulting: https://236works.com/services/crm-consulting/
- IT Solutions: https://236works.com/services/it-solutions/
- The Operational Excellence Blueprint: https://236works.com/operational-excellence-blueprint/
- Private Equity and VC: https://236works.com/private-equity-vc/
- Team: https://236works.com/team/
- Insights: https://236works.com/insights/

## Contact

- Email: hello@236works.com
- LinkedIn: https://www.linkedin.com/company/236works/